Patient Connect

Have you considered becoming a Medicare Insurance agent/broker or offering Medicare insurance consultations on-site in your pharmacy? Did other projects consume your time? Were you unable to get licensed before the start of a designated enrollment period? Are you wondering how to manage Medicare Annual Enrollment, MA Open Enrollment or help your patients with their Medicare needs throughout the year. Don’t leave your patients in a bind.

A Packaged Medicare Solution for your Pharmacy.

Partner with ICBN Patient Connect, we place your patient care at the heart of every review. We manage your patient’s Medicare consultations as you would. ICBN Patient Connect can be a short-, mid-, or long-term opportunity for your pharmacy.

ICBN Patient Connect partners for an enrollment season, then returns patients to you once you are licensed and appointed.
ICBN Patient Connect may be a supplementary solution to manage your time and resources throughout the year.
ICBN Patient Connect may be your go to Medicare Insurance broker removing the need to become a licensed broker or having to manage a secondary business.

“Brokers will be more important than ever to guide people to make good decisions about their plans. In an increasingly complicated marketplace…, people who can help seniors truly understand their options and true out of pocket exposure will be critical.”

— Sachin H. Jain, MD, MBA, President and CEO, SCAN Group & Health Plan

Be Ready for 2026

Major Medicare changes are here — and they’re already affecting patients. As the impacts of the Inflation Reduction Act continue and the current administration’s policies take shape, many plans are adjusting by raising out-of-pocket maximums and deductibles while narrowing drug formularies. Some patients may now be enrolled in poorly performing plans that limit access to needed medications.

Now is the time to act. Partner with ICBN Patient Connect to provide personalized Medicare consultations and support for your patients. Together, you can help them make informed coverage choices — while strengthening their connection to your pharmacy. It’s simple, effective, and puts you in control of the relationship.

1 Enroll in the Program

Provide basic Pharmacy information to establish our relationship.

2

On-boarding & Personalization

Receive templated advertising materials. Launch Medicare Insurance Review campaign to generate patient Permission to Contact forms.

Medicare Insurance Consultations/Reviews

A licensed agent will schedule an appointment, provide fully compliant Medicare review, and enrollment, if applicable.

3

The result, peace of mind knowing that your patients are being looked after and their needs met. Take the worry, the stress, and the anxiety out of Medicare Insurance. Let ICBN Patient Connect do the work for you.

“…the need for greater awareness of potential plan changes among Medicare Advantage and Part D plan enrollees heading into this fall's Annual Enrollment Period (AEP).” 1

— eHealth CEO Fran Soistman

You’re in Control

Independent Community Broker Network is about enabling community pharmacies to thrive. Our Patient Connect services can work for you in a short-, mid-, or long-term capacity. You decide which mode works best.

For those striving to become a Medicare Insurance broker, Patient Connect is an interim solution. Once licensed, appointed, and Ready-To-Sell, Patient Connect returns the patient back to your care. A letter is sent directly to the patient notifying them of your agency, contact information, and availability. The “book of business/patient portfolio” is returned to the Pharmacy; no questions asked.

How ICBN Patient Connect Works:

1. No Cost Service for the Pharmacy

Complete the simple enrollment form to get started.

2. Partnership Owned by the Pharmacy

Medicare insurance review relationship tailored to your pharmacy’s needs.

Short-, mid-, and long-term solutions available

3. Patient Relationship

Your patients are yours. When ready, the “book of business/patient portfolio” is returned to the Pharmacy for all future Medicare Insurance consultations.

When licensed, appointed, and Ready-To-Sell, ICBN Patient Connect can provide additional people power to help manage any excessive appointments. We provide personalized consultations and enrollments. Again, the patient is returned to you, without hesitation for future guidance.

Lastly, if you just don’t have the time to manage Medicare Insurance reviews, ICBN Partner Connect can be your permanent solution. As a trusted partner, we always work to your patient’s comprehensive interests, ensure the pharmacy remains part of their managed care if desired, and consider plan impact on the pharmacy.

Let ICBN Patient Connect create a Stress-Free Medicare Enrollment environment for your pharmacy.

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Related Services:

Significant Medicare Plan Changes Expected, But Many Beneficiaries May Not Fully Grasp Their Impact. News provided by eHealth, Inc. Aug 01, 2024. https://www.prnewswire.com/news-releases/significant-medicare-plan-changes-expected-but-many-beneficiaries-may-not-fully-grasp-their-impact-302212085.html, Pulled 10-2-2024.