Next Level
Personal Accident Insurance
Life Can Change in a Moment: LifeSecure
Accident insurance helps protect clients from the unexpected financial burden of an injury. Even with major medical coverage, deductibles, copays, and everyday expenses can add up quickly. LifeSecure Personal Accident Insurance provides benefits for covered accidents, helping protect savings and offering financial flexibility during recovery. Selling accident insurance means providing clients with added financial protection and peace of mind when life takes an unexpected turn. Benefits are subject to policy terms, conditions, limitations, and exclusions. Watch to learn more.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Hospital Indemnity: An Added Layer of Protection
Why Sell Hospital Indemnity?
Hospital stays can bring unexpected expenses, making supplemental coverage an important part of the protection conversation. In this pre-recorded webinar, we’ll explore the value of Hospital Indemnity and take a closer look at Liberty Bankers’ product, including inpatient benefits up to $750 per day, no health questions for ages 64–70, pet boarding and companion travel benefits, and optional riders for ER/Urgent Care, ambulance, outpatient surgery, and more.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Expanding Your Medicare Sales Portfolio. Medicare gets you in the door. The right ancillary solutions help you stay relevant
As Medicare Advantage continues to evolve, ancillary products are becoming increasingly important. Learn how supplemental solutions can fill coverage gaps, address broader client needs, and deepen client relationships. Take an in-depth look at GTL’s Short-Term Care Home Health Plan, including prescription drug reimbursement that can potentially offset the plan’s premium. Discover how expanding beyond Medicare can create greater client value and new opportunities for growth.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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The 1,000-Foot View: Medicare Advantage Market 2027
Stay ahead of the changes shaping Medicare Advantage and prepare for what’s next. In this webinar, get a high-level view of the regulatory environment, key 2026 market dynamics, and the forces influencing the upcoming plan year. Explore the PY2027 forecast and expectations so you can better anticipate changes, prepare clients, and make more informed decisions heading into the next enrollment cycle.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Psych 101. How to set expectations, build trust, and guide clients through change.
When benefits change, understanding the psychology behind client reactions can make all the difference. In this webinar, learn how to set expectations, build trust, and prepare clients before AEP begins. Discover how to shift conversations from “extras” to healthcare fundamentals, reduce unnecessary plan switching, and confidently guide clients through change—reinforcing your role as a trusted advisor.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Certify Early for the Win. Turn Insights into an Advantage
Getting certified early isn’t just about checking a box—it’s about creating a competitive advantage. In this webinar, discover how early certification and Medicare insights can help you identify opportunities sooner, confidently engage the growing Turning 65 audience, and build stronger relationships with prospective Medicare clients. Learn how to turn preparation into action, stand out as a trusted Medicare resource in your community, and create a more consistent path to new clients, increased revenue, and long-term pharmacy growth.
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This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Unlock More Value with Delta Dental
Adding dental coverage can help you meet more client needs while creating new growth opportunities. In this webinar, explore who needs dental and the value of Delta Dental Association plans through NuEra. Learn how one contract provides access across all 50 states with consistent products and pricing, plus benefits like carryover maximums, association advantages, and major services available from day one—all through plans not available to the general public.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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The Predictability Pipeline
Medicare Clients through Community Outreach
Building a steady, reliable flow of new Medicare clients doesn’t have to be unpredictable. In this webinar, we introduce a practical, repeatable approach to engaging the Turning 65 audience through community outreach and education. Learn how to consistently attract new prospects, expand beyond your existing patient base, and position your pharmacy as a trusted local Medicare resource—all while creating long-term value and sustainable growth.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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The Consistency of Math
If you’re looking for a smarter, more disciplined way to grow your business without waiting for AEP, this session is for you. We’ll break down how one easy, natural question at the pharmacy counter can help you:
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Identify clients who may qualify for SEP enrollments today
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Build a pipeline of pre-qualified prospects for AEP
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Turn everyday interactions into meaningful opportunities
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Reduce stress and operate more efficiently during the busiest time of year
Consistent, simple conversations, May through October can be your key to success.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Q2 Strategies
Q2 is a critical window for building momentum ahead of AEP, yet many agents miss opportunities to grow during this time. In this webinar, we break down three practical ways to expand your Medicare business now: writing business immediately, scaling your impact by recruiting new agents, and creating referral partnerships that fuel long-term growth. Learn how to take action today so you’re fully prepared when AEP arrives.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Stacking Strategy
Many Medicare clients assume they’re fully covered—until a hospital stay exposes gaps that lead to unexpected costs during recovery. Medicare isn’t designed to cover everything after a health event, which is often when financial strain hits the hardest. This session explores “stacking,” a practical strategy that layers coverage to better protect clients during skilled nursing stays, at-home recovery, and out-of-pocket exposure, while showing how to strengthen plans with targeted solutions and present them in a way clients easily understand.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Capture More Revenue with OTC Cards
OTC (Over-the-Counter) benefit cards are rapidly growing in popularity, but many pharmacies are missing out on the revenue they can generate. In this webinar, guest speaker Patrick Tye from ProHealth Connect explains how pharmacies can start accepting OTC benefit cards, what recent program changes mean for participation, and how these benefits support both pharmacies and patients. Learn the simple steps to get started and turn OTC benefit cards into a new source of pharmacy growth.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Acronyms Matter (2nd webinar)
With PBM pressures increasing, independent pharmacies need new revenue streams now. In this webinar, ICBN introduces Remote Therapeutic Monitoring (RTM) as a ready-to-launch opportunity that can generate recurring, non-PBM revenue with no upfront investment or additional staff. Learn how the program works, which Medicare patients qualify, how reimbursement is structured, and how pharmacies can integrate RTM into their current workflow to create predictable monthly income.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Mid-OEP Momentum. Adjust, Accelerate, Achieve
This mid–MA OEP strategy session focuses on helping Medicare brokers evaluate performance at the halfway point, refine what’s working, and take advantage of remaining SEP opportunities. In a concise, 30-minute format, it covers practical mid-OEP adjustments, key compliance reminders, and simple outreach strategies to build momentum before the deadline—providing clear, actionable steps to finish strong and position for continued growth beyond March 31.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Acronyms Matter
Remote Therapeutic Monitoring (RTM) introduces pharmacists to a simple, scalable way to generate recurring, non-PBM revenue without upfront costs, new equipment, or added staff. This webinar covers a Remote Care model that lets you earn up to $25 per patient per month, complete qualifying patient reviews in just minutes, and seamlessly integrate into your current workflow. You’ll learn how the program works, which Medicare patients qualify, how reimbursement is structured, and why this is a natural extension of your existing Medicare focus—helping you diversify revenue, support patients more effectively, and build predictable monthly income.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Completing the Coverage Conversation
A broker-focused webinar on positioning hospital indemnity as an essential part of a smarter Medicare strategy. Designed for those working with Medicare Advantage and High-Deductible Med Supp clients, the session explains how these plans fill coverage gaps with predictable cash benefits, why they’re increasingly important, and where enrollment is available. You’ll also learn how to confidently start the conversation—without it feeling like “selling another product”—while strengthening client protection, retention, and overall value.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Recruitment. Scale Your Knowledge. Leverage Your Work.
Experienced Medicare brokers often reach a point where scaling impact matters more than adding enrollments. This session focuses on turning your expertise into a leadership opportunity—mentoring others, building a non-competitive downline (especially through pharmacy partnerships), and earning administrative fees without increasing workload or stress. It covers how to create a sustainable hierarchy, expand influence through trusted professional networks, and generate consistent, growing income, supported by a real-world example showing how even a small network can produce meaningful annual revenue.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Scale Smarter
If you’re wearing every hat in your pharmacy and Medicare business—owner, agent, marketer, scheduler, and admin—this webinar will show you how to scale smarter without burning out. In just 30 minutes, you’ll learn how adding one strategic team member can free up 10–20 hours per week, which tasks to delegate (and which to keep), and how to use patient data to drive more MAPD, PDP, and renewal opportunities. We’ll also break down real cost vs. ROI comparisons, proven workflows, and how to turn your staff into a revenue-generating engine—so you can increase capacity, boost revenue, and stop doing everything yourself.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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Turn Reflections into Results
A practical webinar that helps pharmacy professionals set realistic, focused goals that align with their pharmacy, patients, and community. Attendees will learn how to reflect on efficiencies and stress points from AEP, turn insights into 1–3 clear, actionable goals, and use automation and best practices to reduce workload. The session also explores maximizing database opportunities (PDP, DSNP, CSNP), building referral partnerships, and knowing when to add support. Through actionable ICBN Challenges, participants will move from reflection to focused, measurable results.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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2026: Set the Stage
This webinar explains why the Medicare Advantage Open Enrollment Period (MA OEP) is a critical sales window and how to sustain momentum after AEP. You’ll learn how to resolve client complaints, correct enrollment errors, and identify limited-time opportunities—while also understanding the revenue potential and how these strategies improve client health outcomes, well-being, and financial stability.
This webinar is for Medicare Insurance Broker training purposes only and not for client use.
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